FAQs

Do you offer international shipping?

  • Yes! We ship worldwide. International orders may be subject to customs fees (varies by country).

 

Can I change or cancel my order?

  • Contact us immediately at support@cloudline.com if you need to modify/cancel an order. We process requests only if the order hasn’t shipped yet.

 

What payment methods do you accept?

  • We accept Visa, MercadoPago, Mastercard, PayPal, Apple Pay, and Shopify Pay. All transactions are secure.

Do you offer discounts or promotions?

  • Yes! Subscribe to our newsletter or follow us on social media for exclusive deals.

 

What’s your return policy?

  • Unopened/unused items can be returned within 30 days for a full refund. See our [Returns Policy] page for details.

 

Do your products come with a warranty?

  • Most electronics include a 1-year manufacturer’s warranty. Check product descriptions for specifics.

 

How do I contact customer service?

Still have questions? We’re here to help! Reach out anytime—your satisfaction is our priority. Happy shopping! 🚀